A politician in Australia recently found himself with a few health problems and had to deal with the hospital system for a few weeks. He came out enraged, determined to sort out the system. I believe he failed miserably :)
But it's funny that they only take action when things happen to them personally a lot of the time. Here they are, meant to be representing the people but just not giving a hoot that everyone else deals with this stuff daily. Waiting for the pollie to go through the same crap can take years.