It was quite astounding - but, I suppose we should expect no more from a company like that. The email delivery took multiple days - so, as you say, why not tweak the site itself to alert everyone who uses the site immediately?

Not that I've used them in a while now - the way they forced everyone to use PayPal (ie another division of eBay) put me right off. I'd say I'm surprised that was permitted to go ahead in the UK, but consumer protection against monopolies has become something of a weak joke.