Ian (
lovingboth) wrote2003-04-15 07:19 pm
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(no subject)
Today at work was 'let's call Ian day' for photocopier sales people.
Each one was eager to buy out our current lease... until they found out how long it has to run (it was renewed not long before I started.)
My favourite was the one who said 'no problem' when I told him, but then wanted to end the call.
"So when you said 'no problem', you meant there was a problem?"
"Umm, er... yes."
Oh, the other sales call was fun. After we went through the wonderful sales call counterscript someone - who uses Colgate - wanted to tell me they could increase traffic to our website. Wonderful.
Q1. Do you have a website?
I'm afraid I collapsed laughing - if they can't be bothered to check that before calling, just how good can they be?
Each one was eager to buy out our current lease... until they found out how long it has to run (it was renewed not long before I started.)
My favourite was the one who said 'no problem' when I told him, but then wanted to end the call.
"So when you said 'no problem', you meant there was a problem?"
"Umm, er... yes."
Oh, the other sales call was fun. After we went through the wonderful sales call counterscript someone - who uses Colgate - wanted to tell me they could increase traffic to our website. Wonderful.
Q1. Do you have a website?
I'm afraid I collapsed laughing - if they can't be bothered to check that before calling, just how good can they be?
Sales counter-script
Pavlos
Re: Sales counter-script
no subject
I have come up with my own script which seems to work fine, with the minimum fuss though.
Them: Hello, can i speak to....
Me: Who's speaking please?
(repeat until answered - company name please!)
Me: And what were you calling with regard to?
Them: blah blah selling something blah
Me, I'm fine thank you. Have a good day. Goodbye! (firmly but in a friendly tone)